The 2018 Subaru Love Promise Customer Commitment Award

We've been nationally recognized for our dedication to our customers and the Subaru Love Promise.

We're honored to receive the 2018 Subaru Love Promise Customer Commitment Award. This award nationally recognizes Subaru retailers who demonstrate excellence in all areas of customer-focused performance. It highlights exceptional customer service that builds lifelong relationships with Subaru owners.

The 2018 Subaru Love Promise Customer Commitment Award

What is the Subaru Love Promise?

Subaru and our retailers believe in making the world a better place and the Subaru Love Promise is our vision of respecting all people. This is our commitment to show love and respect to our customers and to work to make a positive impact in the world.

The Subaru Love Promise Community Commitment

We believe in being a positive force in something bigger. And it all starts right here in our community. Not just by our donations, but by our actions.

That's why we stay true to our Love Promise Community Commitment by partnering with a wide variety of community nonprofits and charities.

Every year, we join hands with our owners in the "Share the Love" event, giving back to our community-a community that's given so much to us.

So, every day, we strive to ensure our love is felt not just by our customers, but by all in our community. We do this because we feel it is the right thing to do.

We are proud to participate in the Love Promise Community Commitment. We're grateful, not only to be a part of our community, but to serve and support the causes and passions that are closest to our hearts, right here in our neighborhood.

All of the organizations we support have one thing in common: the unwavering dedication to improve the world and the lives of ­its people.

Subaru Loves Pets

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Subaru Loves the Earth

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Subaru Loves Learning

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Subaru Loves to Help

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Subaru Loves to Care

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Whether they live in our homes or in the wild, Subaru is committed to keeping all animals safe and healthy.

A partner since 2008, Subaru has donated close to $14 million to the ASPCA and helped support nearly 1,000 pet adoption events, resulting in more than 11,500 adoptions to date.


Loving the environment means more than loving the great outdoors. It means working to preserve it.

Over a decade ago, Subaru became the first U.S. auto manufacturer to become zero-landfill, and now, in collaboration with the National Park Service and the National Parks Conservation Association, Subaru is leveraging that same environmental expertise to help the National Parks reach zero-landfill too.


It’s our goal to make the pursuit of knowledge available to as many minds as possible.

Total donations to teachers: $92,233
Over 200 teachers adopted
More than 15,000 students impacts


In a perfect world, hunger would be history and hope would be commonplace. We believe a perfect world is possible.

Subaru and Meals on Wheels America worked together to make volunteering easier, by launching a tool called the Meals on Wheels Online Volunteer Drive.


We should all have a chance to lead a healthy life. We’re aiming to give as many people that chance as we can.

Subaru has donated more than $4.5 million dollars to
Make A Wish, helping to grant 610 wishes in the U.S.

How is Roy Robinson Subaru dedicated locally to the Love Promise?

Our Love Promise can be seen in various partnerships with local charities and non-profits. We're grateful for the opportunity, not only to be a part of our community, but to serve it as well.

Marysville Roadway Project
Marysville School District, Arlington School District, Lake Stevens School District, Lakewood School District, Marysville Rotary
Boys & Girls Clubs, Make A Wish Foundation, Marysville Historical Society, Little Red School House, United Way
Marysville Food Bank, Special Olympics, American Cancer Society, Providence General Foundation

Subaru Love Promise Heart

Love Promise Stories from Roy Robinson Subaru

Roy Robinson Subaru Supports Local Cancer Patients  –  Anne G

Roy Robinson Subaru Supports Local Cancer Patients

There's no better way to start off a work week than to make a meaningful impact on cancer patients and their families, as Robb McCalmon from Roy Robinson Subaru did on Monday morning, July 10th. With his car packed to the roof with boxes of blankets, craft kits and cards filled with encouraging sentiments collected from Subaru customers during the month of June as part of the Subaru Loves to Care campaign, Robb joined LLS Executive Director Anne Gillingham in presenting these gifts for cancer patients to representatives of Providence Hospital Everett. Pictured L to R are: Robb McCalmon, General Sales Manager, Roy Robinson Subaru; Marilyn Birchman, Regional Director Cancer Services/Research; Kelly Mardesich, Clinical Practice Manager; Gerald Vasquez, Director, Radiation Oncology, Anne Gillingham, Executive Director, Leukemia & Lymphoma Society. Robb noted that his dealership has had a long and meaningful relationship with Providence Everett and that they're pleased to support the hospital in this additional way. Marilyn noted that patients will enthusiastically welcome these blankets as chemotherapy infusions often result in patients feeling chilled. Kelly noted she intends to include one of these blankets in each new patient welcome bag, full of items used to help patients be more comfortable throughout treatment. Everyone in attendance agreed with that goal and was happy to be part of it.

Share the Love 2016  –  Robb M

Share the Love 2016

Roy Robinson Subaru is donating $51,907 to the Make-A-Wish office of Alaska and Washington as part of Subaru's "Share the Love" event. As part of the "Share the Love" event from Nov.18th 2016 - Jan. 3rd 2017, customers who purchased or leased a new Subaru vehicle could select from a list of charities to receive a $250 donation from Subaru of America. Roy Robinson Subaru has participated in the program since its inception 9 years ago. This is the fourth year that Make-A-Wish office of Alaska and Washington was chosen by Roy Robinson Subaru.

Subaru Loves Pets  –  Robb M

Subaru Loves Pets

Once again for the month of October, Roy Robinson Subaru was able to help the Everett Animal Shelter with our annual we love pets event. We appreciate the opportunity to help out our local animal shelter.

Subaru Loves Learning-Liberty Elementary  –  Robb M

Subaru Loves Learning-Liberty Elementary

For the month of August, Roy Robinson Subaru was involved in the Subaru Loves to Learn event. Roy Robinson Subaru was able to donate 125 award-winning science books to Liberty Elementary in Marysville.

Marysville Poochapalooza 2016  –  Robb M

Marysville Poochapalooza 2016

Roy Robinson Subaru was again proud to be part of the 10 year anniversary of Poochapalooza this year. Poochapalooza is a county fair for dogs put on by the Marysville Dog Owners Club with support from numerous event sponsors such as Roy Robinson Subaru, dozens of pet vendors, demonstrators and hard working volunteers. This annual event raises funds to support Marysville's premier off-leash dog park and Strawberry Fields for Rover. Thanks to Ginny, Julie and Melissa for your help representing Roy Robinson Subaru this year at Poochapalooza.

Operation Kidsafe  –  Robb M

Operation Kidsafe

This past weekend we partnered with Operation Kidsafe to host a Regional Child Safety Day for our local community. Parents were able to bring their kids in and have them fingerprinted and have a digital photo taken to provide to law enforcement in the event it is ever needed.We hosted a weekend BBQ with give away's for our customers kid's. Thanks to Operation Kidsafe and our local Papa John's for all the support for this event.

Subaru Loves the Earth  –  Brady D

Subaru Loves the Earth

Roy Robinson is happy to team up with Subaru for the Butterfly Heroes program this year. By supporting this program we will be building butterfly habitats across the country. Please stop by and check out our habitat and you can also be a hero and pledge at this website.

Subaru loves pets  –  Brady D

Subaru loves pets

A big thank you goes out to all who test drove a new Subaru in October! During our Subaru Loves Pets event, we said we would donate $10 to the Everett Animal Shelter for each new test drive. By the end of October, we succeeded in donating a total of $1,300 plus pet supplies! Thank you!!



Join with us in the month of October for the Subaru Loves Pets campaign. With your help we can make Roy's pet supply drive a huge success. It's as easy as just going for a test drive. With every test drive through out this month we will donate ten dollars to the Everett Animal Shelter. Please stop by and go for drive and remember it's for the pet. If you would like to drop off pet supplies we have spot set for that too. Thanks for your Support.

Roy Robinson Subaru- Loves to Help  –  Robb M

Roy Robinson Subaru- Loves to Help

Roy Robinson partnered with Marysville Food Bank for the month of June, with a challenge to Fill the Outback! We collected over 370 pounds of food for the Marysville Food Bank during the month of June Share the Love Event! We were honored to show how we at Roy's Love to Help our local community and look forward to a great relationship with our local food bank.

Subaru Loves to Help  –  Brady D

Subaru Loves to Help

With great this opportunity we we able to partner with our Local food bank in Marysville. We were able to the to "Fill the Outback" with great success. Thank you to everyone that brought donations for the Marysville food bank. They truly appreciate everything that was given and the food will go to those in need.



Roy Robinson's was pleased to help support the "Subaru Loves the Earth" e-waste recycling event this April. With programs like this Subaru continues to be a leader in helping keep the planet Green. The customers that brought in their used equipment were glad to see a program that let them recycle the old electronics to keep them from contaminating a landfill. We look forward to many more opportunities to partner with Subaru to help share the Love Promise that we are all committed to...

Share the Love  –  Brady D

Share the Love

Local Roy Robinson Subaru dealership is donating $39,264 to the Make-A-Wish office of Alaska and Washington as part of Subaru's "Share the Love" event. As part of the "Share the Love" event from Nov. 20, 2014 to Jan. 2, 2015 customers who purchased or leased a new Subaru vehicle could select from a list of charities to receive a $250 donation from Subaru of America. The local Roy Robinson dealership has participated in the program since its inception seven years ago, said general manager Mark King. Subaru of America selects four national charities that customers can donate to, but starting in 2014 local dealerships were allowed to select a local charity that customers could donate to. This is the second year that the Make-A-Wish office of Alaska and Washington was chosen by the local dealership. "Three years ago we sponsored a Make-A-Wish child named Josh who lived in the Lake Stevens area. We basically picked [their foundation] because of a past experience like that which went well," said King. King's wife has been a volunteer for their office as well. "She was the one working with Josh. So our dealership already had a relationship with their office that way," said King. It has become a popular program at the local Roy Robinson dealership, said King. Last year the program brought in $14,000 for the local Make-A-Wish office and this year about $39,000. "When you get a three-fold increase in customer response, that's always a positive," he said.

The New store  –  Brady D

The New store

This summer we opened our new Store. We are now are a Subaru certified Eco friendly Retailer. From the original design concept today Roy Robinson Subaru was destined to become as environmentally friendly as possible. Our architect delivered on our wishes creating a energy facility with modern elements.

Proud to Support Make a Wish of Alaska  –  Brady D

Proud to Support Make a Wish of Alaska

Sarah Haggen from our hometown charity, Make A Wish of Alaska and Washington came out and shared their vision with our sales team. This enabled our sales people to inform our customers about the great things Make A Wish of Alaska and Washington are doing as our local hometown Charity. Through this great partnership they will be able to make a child's wish come true and bring hope to a family in need. In 2013, were able to raise over $14,000.00 for this great charity and we are hoping that 2014 will bring even greater dollars.